Company: IGreen Ecom and Consulting Services s.r.o.
Field: Customer Service
Job Type: Full time
Posted on: 03.01.2017
Customer Support Representatives with English
Are you determined to keep the pace with a fast-forward environment? Is the dialogue with customers a language you are fluent in? Can you be a real problem solver?
Nice to meet you, please read below!
IGreen Services, the consultancy company committed to offer wide-ranging and customized solutions for online businesses, is accepting applicants for customer support representative who will easily crack the code of client-talk.
- English proficiency – writing, speaking and listening;
- Mastery in handling computers (especially Microsoft Office applications);
- Flexibility in terms of shifts, including night shifts (full-time schedule);
- Know-how of the demanding language of customer satisfaction;
- Pragmatic approach to problem solving and problem analysis;
- Ability to be a team player or handle issues individually;
- Quick information-grasp skills;
- Attention to detail and ability to multi-task;
- Flexible attitude and ability to give solutions under pressure;
- Candidate must have EU passport, Permanent Residency or valid Employee card for the Czech Republic
Let’s put it bluntly now. What exactly will you be doing?
- Take over and sorts out customer questions and requests via telephone and email;
- Respond promptly to customer inquiries;
- Handle and resolve customer complaints;
- Perform customer verifications;
- Offer customer support using different software applications;
Offer and benefits:
- Working schedule:
Shifts (including weekends and legal holidays):
As an employee of IGreen Services, you may enjoy the full perks of our people-focused brand culture:
- COMPETITIVE FINANCIAL OFFER: 800 EUR
Extras: NIGHT SHIFT & LEGAL HOLIDAYS BONUS
- Annual performance bonus
- Opportunity to start working in an highly international, dynamic and young environment
- Monthly transportation subscription
- Cozy office in the city center
- Paid vacation days and sick days
- Paid courses and certifications in order to better yourself professionally
- Occasional treats, team escapades and other surprise incentives
If you’re interested, send us a fully updated and detailed CV in English and we’ll surely get back to you.
Join our team and discover by our side the real edge of border-less performance: people.
Apply for this position
- Customer Support - PHOTOGRAPHY, native German by ManpowerGroup
- Kundenbetreuung - KAMERAS/ FOTOGRAFIE, mit DEUTSCH by ManpowerGroup
- SPECIALISTA ZÁKAZNICKÉHO SERVISU S MAĎARŠTINOU by ManpowerGroup
- Opportunity fo German speakers, 35 000 CZK by ManpowerGroup
- Příležitost pro absolventy s AJ s FJ, zákaznický servis by ManpowerGroup
- Support Team Leader - Italian by CDK Global
- Technical Support Analyst - Italian by CDK Global
- Technical Support Analyst - Danish by CDK Global
- Junior System Administrator (Unix/Linux) / Technical Support Analyst... by CDK Global
- Accounting System Support Analyst with French by CDK Global
Don’t miss out on historical low Czech mortgage rates!
Feel the rhythm and party to the biggest hits of the 80’s!
Have fun. Help. Volunteer overseas - Let us organize your...
Get discounts on speed dating and meet other singles...
Prague river cruises – popular Prague tourist attractions
20 Years of true caring for the international community in...
VR entertainment and gaming center
Hostel in Prague 3, Zizkov