Basic information:

Company: IGreen Ecom and Consulting Services s.r.o.

Field: Customer Service

Job Type: Full time

Posted on: 03.01.2017

Salary:

Negotiable salary

Languages

English

Customer Support Representatives with English

Are you determined to keep the pace with a fast-forward environment? Is the dialogue with customers a language you are fluent in? Can you be a real problem solver?

Nice to meet you, please read below!

IGreen Services, the consultancy company committed to offer wide-ranging and customized solutions for online businesses, is accepting applicants for customer support representative who will easily crack the code of client-talk.

Requirements:

  • English proficiency – writing, speaking and listening;
  • Mastery in handling computers (especially Microsoft Office applications);
  • Flexibility in terms of shifts, including night shifts (full-time schedule);
  • Know-how of the demanding language of customer satisfaction;
  • Pragmatic approach to problem solving and problem analysis;
  • Ability to be a team player or handle issues individually;
  • Quick information-grasp skills;
  • Attention to detail and ability to multi-task;
  • Flexible attitude and ability to give solutions under pressure;
  • Candidate must have EU passport, Permanent Residency or valid Employee card for the Czech Republic

Let’s put it bluntly now. What exactly will you be doing?

  • Take over and sorts out customer questions and requests via telephone and email;
  • Respond promptly to customer inquiries;
  • Handle and resolve customer complaints;
  • Perform customer verifications;
  • Offer customer support using different software applications;

Offer and benefits:

  • Working schedule:

Shifts (including weekends and legal holidays):

· 13:00-21:00

· 21:00-05:00

· 05:00-13:00

As an employee of IGreen Services, you may enjoy the full perks of our people-focused brand culture:

  • COMPETITIVE FINANCIAL OFFER: 800 EUR

Extras: NIGHT SHIFT & LEGAL HOLIDAYS BONUS

  • Annual performance bonus
  • Opportunity to start working in an highly international, dynamic and young environment
  • Monthly transportation subscription
  • Cozy office in the city center
  • Paid vacation days and sick days
  • Paid courses and certifications in order to better yourself professionally
  • Occasional treats, team escapades and other surprise incentives

If you’re interested, send us a fully updated and detailed CV in English and we’ll surely get back to you.
Join our team and discover by our side the real edge of border-less performance: people.

Apply for this position

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