Basic information:

Company: ACS Czech Republic s.r.o

Field: Customer Service

Job Type: Full time

Posted on: 10.03.2017


Negotiable salary



Technical Helpdesk with Russian

As a Technical Helpdesk, you are responsible for the effective and customer-friendly telephone support for customers of the client with technical questions concerning smart phones and other telecommunication devices.

Most of the time you are the first point of contact for customers calling our contact center. You provide technical support to our customers (business-2-consumer) and try to exceed their expectations during each call. Technical Helpdesk is always portraying the company in a positive light and effectively managing sensitive issues.

What we offer:

·         Work for one of the most renowned companies in the world;

·         Initial and ongoing professional trainings with the focus on products and communication;

·         Full-time employment contract for one year with the possibility to prolong;

·         Competitive salary with performance bonuses and paid overtime;

·         The opportunity for professional and personal growth;

·         Friendly team;

·         Bonuses, meal vouchers, refreshment in the office, relax room, Multisport card, discounted mobile tariff.

·         Modern office near metro station.

What we require:

·         Native/fluent Russian;

·         Intermediate English;

·         Customer care experience is a big advantage;

·         Good communication skills;

·         Open minded and flexible personality;

·         Willingness to learn.

Apply for this position

Facebook comments

Bee Handy - Prague Handyman

Looking for a Handyman in Prague?

Cafe 80's

Feel the rhythm and party to the biggest hits of the 80’s!

Dobrý anděl

Become a Good Angel!

Prague Airport Transfers

Prague Airport Transport: Private, Shuttle & Limo-service!


Send cash around the world in minutes with no bank account...

Antik Bílá Hora

Antiques, collectibles and more ...

REal Advice

Expats do you find the Prague real estate market...

Altos Aesthetic Medical Clinic

It is great to be beautiful, yet it is even greater to be...

Prague’s # 1 source for Czech news in English…

Expat and Czech Business Professional Network

Deutschsprachiges Informationsportal