OpenCall Mobile starts to partner with O2 so it can deliver better service and coverage
OpenCall mobile offers low price calling in Czech Republic as well to other countries worldwide
Expats and other people living in the Czech Republic often do not want to get caught up into a long-term phone service contract. One option is to use a mobile virtual network operator that lets you pay as you go.
OpenCall mobile, the number one MVNO in the Czech Republic on the foreigners’ market segment, is improving its service as of July 1, when it begins to partner with O2 Czech Republic. Prices for calls, which are among the lowest in the Czech Republic, will remain the same.
OpenCall mobile users acquiring a new OpenCall SIM Card powered by O2 will be able to make calls or transfer data anywhere that O2 has coverage. This is an improvement over the previous coverage, which was weak in some areas.
Customers can also get larger monthly data packages, up to three gigabytes. This is three times what is currently available.
“We are very pleased to announce that our service will be greatly improved while we will also maintain the same low prices. Improving our coverage and data services has been a long-term goal since OpenCall began in 2013. OpenCall is an MVNO brand, but will now offer the same level of service as a main network operator,” said Vincent Charollais, CEO of DH Telecom, which operates OpenCall mobile for O2.
OpenCall mobile will continue to maintain its own multilingual customer support services. “Our level of customer satisfaction is already above average, and we look forward to achieving even higher levels in the near future,” Vincent Charollais said.
Customer service will continue to be provided in English, Czech, German, French, Russian, Ukrainian, Bulgarian and Vietnamese.
Aside from expats living in the Czech Republic, OpenCall mobile is also popular with people who have friends and relatives working in other countries, as OpenCall offers a cheap and convenient way of keeping in touch on a regular basis.
OpenCall mobile offers low price calling not only in the Czech Republic, at CZK 1 per minute, but also low prices to neighboring Austria, Germany, Poland and Slovakia at CZK 1.80 per minute. Calls to other countries worldwide are also among the lowest on the Czech market.
One complaint that existing customers had was that topping up, or adding more credit to the phone, was difficult. The change to partnering with O2 will make topping up much easier.
Customers can continue to top up online and now can also top up at any place that serves O2 customers. Using Sazka outlets, found in many shops and magazine stands, will also become easier, as a special bar-code card will no longer be needed, just the phone number as an O2 client.
Setting up a phone with a new SIM card will also be easier. OpenCall mobile clients will no longer have to manually configure their phone's APN to use data services.
Existing OpenCall mobile customers will receive information on how to change to the new cards and on how to retain their phone numbers. The sooner existing customers change over, the sooner they will receive better service.
Customers should acquire the new SIM cards, which can be done via mail or at O2 shops.
OpenCall mobile launched in September 2013 and now sold has over 130,000 SIM cards.
For more information visit www.opencall.cz/en
CIA feared 'Czech Atomic Cannon' by Raymond Johnston - Prague.TV
Online archives has documents about Cold War-era Czechoslovakia
20 Apps to improve your life in Prague by Olena Kagui - Prague.TV
Ease into 2017 with these 20 useful apps
Concerns have been raised over internet freedom by Raymond Johnston - Prague.TV
Steps against fake news and internet gambling took effect at the start of January
City to install smart benches by Raymond Johnston - Prague.TV
New benches will provide WiFi and charge phones
What did the Czech Republic Google search the most in 2016? by Raymond Johnston - Prague.TV
The local questions varied a lot from national trends
MiG-15 restored in Prague by Raymond Johnston - Prague.TV
A popular Cold War jet fighter-bomber is back in fit shape
Global satellite agency opens doors in Prague by Raymond Johnston - Prague.TV
The GNSS Agency will let you take a space selfie with a Galileo satellite
Tesla might build Czech car gigafactory by Raymond Johnston - Prague.TV (Foto: Tesla.com)
Elon Musk's firm plans to greatly increase electric car output worldwide
Phone app puts you on the trail of Heydrich by Raymond Johnston - Prague.TV
Geocaching game lets players follow along with a World War II paratroopers
Remember to set clocks back by Raymond Johnston - Prague.TV (Foto: czechtourism.com)
Summer Time draws to an end on Oct. 30
First Cobbler's Prague Bakery Cup Cake Shop @ PALLADIUM!
Looking for a Handyman in Prague?
Prague City Tours in 23 languages!
Uncover the unique story behind the Staropramen brewery in...
Advertising, print materials, invitations, CI, web,...