Basic information:

Company: ManpowerGroup

Field: Customer Service

Job Type: Full time

Posted on: 17.08.2017

Salary:

Negotiable salary

Languages

English

Opportunity for English speakers in customer support, BRNO

Job description

  • Answer in-coming support related phone calls as the first line of contact for the company
  • Provide support for U VERSE products
  • Maintain positive customer satisfaction and relationship
  • Handle inquiries related to service, coverage, features, devices, accessories, repair & troubleshooting, billing, service activations and changes...

Requirements

  • Advanced spoken English B2-C1 level - must have
  • Ability to work in 24/7 environment (Afternoon Shift, Night Shift based on the business need)
  • Basic knowledge of communication technology (e.g. INTERNET, TV, PHONE ...)
  • Ability to interact with customers on the phone during problem determination process
  • Personal interview in Brno is required

We offer

  • International environment and modern offices
  • 5 weeks of vacation
  • Intensive training lasting 3 weeks
  • Contribution to pension insurance
  • Meal tickets
  • Sick-days
  • Other possible training and development

Are you interested? Send me your CV in English!

Apply for this position

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