Basic information:

Company: Utilitywise Prague

Field: Customer Service

Job Type: Full time

Posted on: 23.03.2018

Salary:

Negotiable salary

Languages

English

Holiday Rentals /Account Management

Full-time
Prague, Czech Republic
Language Required: Fluent English


PROJECT DESCRIPTION

Our client for this project is the world’s leading online marketplace for the vacation rental industry. The successful candidate will be an account manager for the market of your spoken language, responsible for the inbound and outbound communication of both prospective and existing customers. You will be in charge of consulting, advising, and providing pay-per-booking solutions to holiday-rental property owners to build long-term business relationships with them, while optimising the quality of their listings and increasing their ROI.

MAIN RESPONSIBILITIES

• Acquire new business and maintain existing business for our client
• Correctly match the best product to the customer’s specific needs
• Nurture clients throughout the sales process, from start to close
• Provide customers with an excellent sales experience
• Use an array of systems and tools to provide best-in-class service
• Meet the daily/weekly personal and team targets
• Stay up to date on vacation rental market trends

YOUR PROFILE

• Fluent English
• Able to work between 15.30 - 1AM (Prague time)
Excellent communication skills
• Committed to growing the HomeAway customer base
• Knowledge of the travel and tourism industry
• Loves working in a dynamic, multicultural environment
• Multilingual ability is a plus

WE OFFER YOU

• Full-time, part-time, or flexible hours employment with an energetic international team
• Fully paid training
• 12-month contract including a 3-month probationary period
• Very healthy base salary
• Potential performance bonus of 5000CZK every month
• Attendance bonus
• Wellbeing vouchers 1000CZK/month after 3 months employment and paid at 6 month intervals
• 20 days of holiday + 3 free days
• Meal vouchers after 3 months
• 50% company funded Multisport membership (www.multisport.cz) and internal sporting groups
• Training and regular coaching sessions to prepare you for internal promotions and further career development
• Beautiful central location in Karlin
• Free Czech and English classes
• Frequent team building & company events

PAID TRAINING AND FREE DEVELOPMENT

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within Utilitywise Prague.

INTERESTED?

Please drop us an email with your CV and a short covering letter in English or call the recruitment team on +420 221 709 222 for more details.

ABOUT UTILITYWISE PRAGUE

Utilitywise Prague provides sales, marketing, tech support, and customer care services for global brands by communicating directly with their customers in any of 28 languages. Due to the variety of services we offer, there are always new challenges available so you’ll never be bored. We have 350 amazing humans from 50 countries ready to meet you and show you the city. Benefit from one of the friendliest and most social workplaces in Prague thanks to our regular team-building events (BBQs, Family Days, sporting activities, and more). Our supportive environment has all the tools you need to develop your professional career and create a happy life in Prague. We appreciate people who display initiative and offer great rewards for success. With over 14 years in operation, we are truly one of the icons of Prague!

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