Basic information:

Company: Grafton Recruitment s.r.o.

Field: Customer Service

Job Type: Full time

Posted on: 26.03.2018

Salary:

Negotiable salary

Languages

English

International Business Support with Finnish

Job description

Do you want to develop your skills within a large multinational company, communicate daily in foreign languages and be an important part of the whole process?
Then don´t hesitate and apply for this open position!

Are you a graduate? Start from a scratch! Are you a professional? Start writing a new chapter of your career!

You can start from zero, full training is covered!

Your new role will include:

  • Taking care of an assigned portfolio of business customers
  • Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collecting customer feedback
  • Assisting customers with how-to’s
  • Handling customer service inquiries and issues via telephone or email
  • Establishing and maintaining effective working relationships with co-workers, supervisors and customers
  • Performing day-to-day administrative tasks on request such as maintaining records and processing paperwork
  • Supporting the customer during the entire order to cash process
  • Maintaining and managing relationships with them
  • Solving possible issues and giving an advice if needed

Apply for this position

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