Basic information:

Company: Grafton Recruitment s.r.o.

Field: Customer Service

Job Type: Full time

Posted on: 02.04.2018


Negotiable salary



Business Support Specialist with Dutch

Job description

Great opportunity for Dutch speaking candidates who want to work in the centre of Prague and are looking for business related experience!
Are you afraid that you are not experienced enough for this position? Then don´t be! The full training will be provided at the beginning so very soon you become an expert.

→ This position is suitable for both:

  • fresh graduates, seeking their first real working experience and
  • candidates with previous experience.


  • Taking enquiries from customers via phone, e-mail or social media.
  • Assisting with placement of orders, refunds, or exchanges.
  • SHERLOCK part - Investigating and resolving customer's problems.
  • Taking care of the customers’ needs and developing positive relationships with customers – helping with creating positive brand.
  • Advising customers through in-depth knowledge of company´s products and services.
  • Communicating and coordinating with internal departments.
  • Other office tasks.

Apply for this position

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