Basic information:

Company: Grafton Recruitment s.r.o.

Field: Customer Service

Job Type: Full time

Posted on: 03.04.2018

Salary:

Negotiable salary

Languages

English

HR support #Flexible working hours #Graduate

Job description

Take advantage of this unique opportunity to work in an international IT services company, which will provide you with a steady career and great package of benefits – flexible working hours, possibility of home office, friendly working environment, etc.

For over 60 years, this international IT services company has been a top leader for its industry across the world. Operating in 70 countries worldwide, this company provides next generation IT services and solutions for its vast amount of clients. Among other accomplishments, this company focuses on providing value to its clients, shareholders, and partners which makes them a leader in corporate citizenship as well.

Your responsibilities:

  • Be a part of a team, which is the first-level of contact for all employees of the company and is connected to all other levels of company
  • Answer customer/client telephone calls and emails in a timely and professional manner - resolving majority of client request during initial contact
  • Ensure that the needs of all employees/customers/clients are met
  • Escalate queries to the appropriate departments
  • Cooperate with other departments within the company

Apply for this position

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