Basic information:

Company: Grafton Recruitment s.r.o.

Field: Customer Service

Job Type: Full time

Posted on: 09.04.2018

Salary:

Negotiable salary

Languages

English
Italian

Admin and Customer Support with Italian

Job description

  • ITALIAN * CUSTOMER SERVICE * ADMINISTRATION * GREAT SSC *

Your role will be pro-active, varied and communicative:

  • Responsibility for Customer Service supporting one of the European business units
  • Order entry and customer claims process
  • Maintain high customer service levels
  • Participate in cross-functional process improvement initiatives
  • Liaise with multiple stakeholders to ensure issues are identified, tracked, and resolved in a timely manner
  • Monitor and report Key Performance Indicators (KPIs)

Requirements:
And what do you need to apply?

  • High School Education or Bachelor’s Degree in business, finance or similar field preferred
  • 1 year experience is necessary
  • Operational business knowledge required
  • Experience in shared services center environments preferred
  • Strong organizational skills
  • Must be detail oriented
  • Must be proficient in Excel
  • Proficiency in both written and spoken Italian and English is required

Benefits:
Company offers a lucrative benefits package on top of your salary:

  • Flexible working hours
  • 5 weeks of vacation
  • 3 sick days
  • Meal Vouchers
  • Home office
  • Flexible working hours
  • Cafeteria 1 000CZK/m
  • Supporting further professional education - ACCA
  • Language courses
  • Refreshment at the workplace
  • Referral bonus
  • Pension Fund Contribution
  • Discount on company's goods and products

Other info:
Are you interested in this position? Please fill in the contact form or send us your CV in English with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

For more related job opportunities visit www.grafton.cz/en/job-search?disciplines=business-services

Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.

Apply for this position

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