Basic information:

Company: Grafton Recruitment s.r.o.

Field: Customer Service

Job Type: Full time

Posted on: 29.05.2018

Salary:

Negotiable salary

Languages

English

International Business Support with Finnish

Job description

Do you want to develop your skills within a large multinational company, communicate daily in foreign languages and be an important part of the whole process?
Then don´t hesitate and apply for this open position!

Are you a graduate? Start from a scratch! Are you a professional? Start writing a new chapter of your career!

You can start from zero, full training is covered!

Your new role will include:

  • Taking care of an assigned portfolio of business customers
  • Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collecting customer feedback
  • Assisting customers with how-to’s
  • Handling customer service inquiries and issues via telephone or email
  • Establishing and maintaining effective working relationships with co-workers, supervisors and customers
  • Performing day-to-day administrative tasks on request such as maintaining records and processing paperwork
  • Supporting the customer during the entire order to cash process
  • Maintaining and managing relationships with them
  • Solving possible issues and giving an advice if needed

Requirements:
Fluency in English and Finnish language
Microsoft Office
Professionalism and positive attitudeBenefits:

  • Meal vouchers
  • Cafeteria 1000CZK/m
  • 5 weeks of holiday
  • 2 sick days
  • Annual performance bonus
  • Language courses
  • Covering first 2 days of sickness with 100% of salary
  • Life insurance program and Pension savings plan
  • Location in the city centre
  • International team and environment
  • Career opportunities in the one of the most successful companies in the world

Other info:
Are you interested in this position? Please fill in the contact form or send us your CV both in English and Czech language with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?disciplines=business-services&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?disciplines=business-services

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