Basic information:

Company: Grafton Recruitment s.r.o.

Field: Customer Service

Job Type: Full time

Posted on: 04.07.2018


Negotiable salary



Artificial Intelligence Consultant

Job description

A global leader in business process outsourcing, this company specializes in customer experience outsourcing with other services ranging from sales to payment management to marketing. This company’s branches are present across 25 countries worldwide, and it has over 250 business partners. By investing in their partners and employees, this company passionately focuses on evolving the consumer experience.

This Inside Sales role holds the responsibility for conducting outbound marketing and contact activities. This role also includes front - end sales activities including initiating prospect relationships, creating further interests, and encouraging value driven conversations.

You will be responsible for:

  • Initiate, maintain, and master on-going relationships with each prospect
  • Understand prospect’s business and inform customers about special IT products
  • Understand the prospect’s concerns intuitively and facilitate escalation to the appropriate direct sales team resources.
  • Communicate effectively to establish a strong partnership with assigned territory Direct Sales Representative to drive new business revenues.
  • Report on regular basis
  • Maintain the internal system and data


  • English native proficiency
  • Work experience in sales/account management/customer service/business development
  • Excellent communication skills
  • Ability to work well on your own and also as part of a team
  • Passion for business development
  • Organizational skills


  • Commissions - competitive salary
  • 4 weeks of vacation + 2/3/5 days – depending on performance
  • Meal vouchers
  • Possibility of business trips
  • In-company massages
  • Fresh fruit delivery
  • Team buildings
  • Multisport card

Other info:
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