Basic information:

Company: Grafton Recruitment s.r.o.

Field: Customer Service

Job Type: Full time

Posted on: 06.08.2018

Salary:

Negotiable salary

Languages

English
French

Customer Care Specialist with FRENCH - TOP company

Job description

Are you interested in CUSTOMER SERVICE and ADMINISTRATION?
Do you speak French and English?

We have a new career opportunity for you - Great Place to Work!

Well-established international company is currently expanding.

This is a great opportunity to get a challenging job, where you can utilize experience within one of the top best employers in the Czech Republic!

Our client offers a wide range of career opportunities and strong ethical values, making it a great place to WORK, GROW and DEVELOP.

Tasks related to this role will include:

  • Maintenaning of the master data on the Common Distribution System for one of the key clients - French market
  • Providing customer service - you will be in charge of order/ return management
  • Ensuring tasks are processed within timescales set by line manager/ service agreements
  • Daily communication in foreign language with relevant contact persons
  • Handling client issues/ requests promptly
  • Solving ad-hoc requests related to master data amendments

Requirements:

  • Very good level of French and communicative level of English
  • Experience in a similar job is great but not required
  • Computer literacy and some experience with MS Excel
  • Efficiency in data processing
  • Team player: promotes team atmosphere, collaborate with others and shares best practices
  • Excellent attention to detail and organizational skills
  • Proven ability to effectively present information and respond to questions from groups of managers, clients, customers, etc.

This position is suitable for both fresh graduates and candidates with work experience.Benefits:

  • Annual bonus
  • Language and professional courses
  • Overtime payments
  • Pension insurance allowance
  • Refreshments at the workplace
  • Subsidized meal vouchers
  • Corporate events
  • Program Benefit Plus

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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