Basic information:

Company: Grafton Recruitment s.r.o.

Field: Customer Service

Job Type: Full time

Posted on: 05.12.2018


Negotiable salary



EMEA Account manager with Polish

Job description

The company expands their business currently and they are looking for new colleagues who are eager to get involved in all aspects of the EMEA SSC, within a growing team in Prague. We are looking for people who want to progress and grow within this organisation. This role is crucial for building relationships, communication is key in performing this role.

Employees are committed, proactive and motivated. This dynamic environment contributes to a thriving growth-focused culture, providing career opportunities.

  • Building and maintaining strong, long-lasting relationships within internal employees and External clients
  • Ensuring the best supply chain selections.
  • Ensuring the quality of suppliers for client and managing the whole process between client and supplier
  • Keeping of knowledge contracted terms and conditions with their client, including pricing and rules of processes
  • Following KPI/SLA requirements of the current project and gathering feedback from hiring managers and suppliers to create regular reporting
  • Resolving issues regarding payroll management.

Why to join this company:

  • It´s a team environment which encourages people to use their initiative.
  • Extensive long-term opportunities for personal and professional development (for hard workers looking to learn and being open to opportunity there is a fast track career ladder for the dedicated)


  • Fluency in written & oral English.
  • Other EU language: native/professional level of Polish.
  • Experience in an cusotmer care,recruitment environment or an account/client services
  • A team orientated attitude.
  • Able to communicate clearly and concisely at all level’s.
  • Organised and highly motivated professional.
  • Good knowledge of Microsoft packages; Excel, Word etc.


  • 25 vacation days
  • 3 Sick days
  • 2 Home Office per month
  • Multisport card
  • Meal vouchers
  • Bonus (quarterly paid)
  • Corporate events and team events

Other info:
Send us your CV in English and Czech if you have one.

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