Basic information:

Company: Dunross

Field: Customer Service

Job Type: Full time

Posted on: 30.01.2019

Salary:

Negotiable salary

Languages

Italian

Customer Service Agent with Italian Language – Greece (Athens)

Handle incoming customer enquiries via telephone, email or chat

Resolve customer issues and complaints

Identify problems and suggest solutions

Provide information about products and services of the company

Requirements

Excellent knowledge of the Italian language

Advanced knowledge of the English language

Communication and organisational skills

Willingness to work in fast-paced environment

Willingness to work in rotating shifts, weekends and holidays

Our Offer

Competitive salary for the Greek market

International modern work environment

Possibility of career growth

Premiums for overtime, weekends and holidays (75%)

Premiums for night shifts (25%)

Monthly performance bonus

Relocation package includes:

Flight tickets and transport from / to the airport

2 weeks of free accommodation

Team that helps new employees integrate into Greek culture

Special discount offers

Paid training

Six monthly bonuses (Christmas, Easter, summer)

Canteen and casual dress code

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