Basic information:

Company: Dorset Recruitment

Field: Customer Service

Job Type: Full time

Posted on: 04.04.2019

Salary:

Negotiable salary

e Procurement Tech Support - Danish

An award winning, international consulting and outsourcing business, at the leading edge of modern procurement, is offering you an opportunity to develop your skills and help you on the road to a real, long term progressive career.

The Company Is an award winning, international consulting and outsourcing business serving global brands. Being specialists in spend management and supply chain, they are successfully changing the way that business manage their spending.

Your Role

- Develop a sound understanding of the organizational policies, procedures and eProcurement tools and implement it on a day to day basis

- Provide technical support via phone, email and video to clients, across the globe, supporting the company’s procurement software

- While resolving technical problems, keep the customer updated with regular status reports

- Own tasks from start until resolution, coordinating with internal colleagues to resolve large issues

- Deliver product training and coaching courses to customers and internal staff

- Perform special projects as requested by the Manager

- Develop long term professional relationships with clients

- Carry out testing on software faults and bug fixes as needed.

- Help to develop training material if need be and update it on a timely basis

 

What it’s like to work there

As specialists in spend management and supply chain, they’re serving global brands and the team is the key ingredient which makes the company special. They invest in people’s development and encourage people to be passionate about their work, their clients and their colleagues.

The Prague office has an international team of several different nationalities. While the company is truly global, the team is very close and cooperative with a strong focus on ensuring each person feels valued and not just another number. The office space is very new and relaxed, allowing people to focus on their work in a comfortable environment. Travelling to the office is easy, with metro and tram links close by.

About You

You´ll probably have some previous experience in a helpdesk or customer support role and you´ll be interested to start a career in Procurement & Supply Chain.

The office and company communication language is English, so you will be comfortable using this as a day to day business language. We’re specifically looking for someone to support our clients in Denmark, so you’ll be able to speak Danish.

 

Apply now and we’ll get back to you ASAP!

 

 

Please read the follow text regarding data protection and then copy and paste it into your application to us:

I wish to increase my chances of future employment and I would like Dorset Recruitment s.r.o., ID No. 246 92 336 to provide me with services to help me secure a job opportunity and to introduce me to potential future career opportunities.

I acknowledge that Personal Data obtained from me may be extended by public registers and public portals data if the situation requires.

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