Basic information:

Company: Grafton Recruitment s.r.o.

Field: Customer Service

Job Type: Full time

Posted on: 11.04.2019

Salary:

Negotiable salary

Languages

English

Customer Care with English plus other EU language in Prague!

Job description

Have you just moved to Prague and would you like to find a job in an international company? Or is it a time you to find a new employment so you are looking for new opportunities?

Read more if you are an English speaker who feels comfortable to be a part of the international environment and prefers to work and communicate with people as well as make an impact, and grow at a professional level.

Your responsibilities:

  • Ensuring the needs of all customers/clients are met
  • Managing and processing orders from customers in a short, timely manner
  • Responding to customers´ inquiries (over the phone and email)
  • Ensuring technical and other inquiries are appropriately redirected and followed up
  • Coordinating with other departments within the company (cross functional cooperation, supply chain team, sales, etc.)

Requirements:

  • Fluent English
  • German or French (or another EU language is an advantage)
  • Previous work experience in a multi-national company
  • Working experience in a customer service role is a plus
  • Communication and organizational skills
  • At least an intermediate knowledge of MS Word, Excel
  • Proactive attitude and drive for efficiency

This position is suitable for EU citizens, or foreigners with a valid work permit in CZ, due to the requirement of immediate working availabilityBenefits:

  • Vacation - up to 25 days
  • Unlimited period contract
  • Flexible working hours
  • Opportunity for career growth both horizontally and vertically
  • Home Office
  • Referral bonus
  • Meal Vouchers
  • Fruit and refreshment on the workplace
  • Multisport Card
  • Life/Pension Insurance Contribution
  • Trainings and language courses
  • Teambuilding and company events

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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