Basic information:

Company: Crown Relocations

Field: Financial Services

Job Type: Full time

Posted on: 10.10.2017


Negotiable salary



Financial Support Specialist

With a presence in 54 countries, the Crown Worldwide Group is made up of several divisions that share a common quality- the experience and insight to accomplish anything, from the complex to the routine. Every day we help people relocate their lives,  organizations manage their corporate data or art professionals handle their precious collections.

For our offices in Prague, we are currently looking for Financial Support Specialist


o Billing

- Collaborate with internal customers for the various Client accounts to ensure all ordered Services have been created in systems and set up correctly to enable external and internal billing when billing triggers are reached.
- Ensure services that have billing triggers are prepared for billing at the earliest possible instance, without ‘Work In Progress’ issues and invoices are presented to Clients in the agreed format following agreed billing schedule
- Collaborate with internal and external customer to ensure operational billing issues are timely resolved or escalated to appropriate stakeholders

o Financial Services

- Receipt and verification of employee expenses claim, third party payment and payroll allowance against Client policies
- Collect and verify information in systems, scanned or hard-copy documents from client, Record and track all disbursements, refunds, bank charges and third party vendor payments in systems according to Client service scope.
- Fully understand Client policies, and apply it to each transaction approval, and escalate policy clarification issues to appropriate stakeholders

o General Business Process Support

- Ensure business process deliverables are completed according to timeline and KPI are achieved. These might include, but not limited, to the following:
- Data audit – Collaborate with internal customers and/or Clients to review data consistency in preparation of data upload initiatives
- Data update – Collaborate with internal customers to enter and/or update system data.
- Data normalization – Standardise online or offline data to support other business processes
- Document management – Upload and extraction of documents into systems

Qualification and Skills

- Experience in working with ambiguity in a complex organizational/client environment is preferred
- Effective communicator. Good command of English. Proficiency in other European languages is a plus.
- Customer-oriented and strong relationship management skills
- Pro-active attitude with a high degree of self-initiative
- Number savvy and problem solving skills
- IT literate especially good knowledge on MS office (Excel knowledge is advantage)
- Ability to work under pressure
- Evidence of a high degree of personal organization & attention to detail / structure in their approach
- Work well as Individual Contributor and in a team environment

Company’s Address: Pobřežní 620/3, Praha – Karlín

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