Basic information:

Company: Grafton Recruitment s.r.o.

Field: IT & Telecoms

Job Type: Full time

Posted on: 03.04.2018

Salary:

Negotiable salary

Languages

English

Knowledge Manager (SNOW) - 6 months contract

Job description

Another exciting project for New EMEA Support Centre in Prague.

This time we are searching for Senior Knowledge Manager-ServiceNow for 6 months contract!

Wondering what this Knowledge manager will do?
The Knowledge Manager is a key role for building a successful support framework, ensuring the teams can gather, analyze and share knowledge within ServiceNow, ITSM Knowledge Management platform.

You will:

  • Establish Knowledge Management governance framework, including roles and responsibilities for individuals within IT that will support our Knowledge Management discipline
  • Develop Knowledge Management strategy based on ServiceNow
  • Develop and execute training program in Knowledge Management platforms
  • Audit existing content

Apply for this position

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