Basic information:

Company: Grafton Recruitment s.r.o.

Field: IT & Telecoms

Job Type: Full time

Posted on: 03.04.2018


Negotiable salary



Technical Support Analyst - possible part time

Job description

Experienced in IT, willing to work for an international company? Then the position of Technical Support Analyst can be yours!

Key responsibilities

  • Receiving inquiries from clients
  • Providing Tier 1 and Tier 2 technical support
  • Responsability for finding solutions to the clients' technical issues
  • Work with the internal database - updating, tracking records, ...
  • Escalation of inquiries if needed
  • Work in team

Start: ASAP
Location: Prague 9
Afternoon shifts cca 15:00-24:00 only

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