Basic information:

Company: Grafton Recruitment s.r.o.

Field: IT & Telecoms

Job Type: Full time

Posted on: 27.04.2018


Negotiable salary



Dear IT Helpdesk Expert - You are always needed!

Job description

Dear IT Helpdesk Expert - You are always needed and everywhere! People like you will never get out of jobs. You are precious and we know it. Check out this new opportunity with above-standard benefits, in an amazing company in the centre of Prague.

Job: IT Helpdesk Expert

Languages: Fluent English + 2nd language is an advantage

Location: Prague (close to metro station)

Company: For 90 years this company has been a leader in the medical imaging industry and has gradually expanded worldwide. Providing medical services and solutions for clients and the medical industry as a whole, this company possesses a largely international distribution network. This company drives its medical innovations through its strong passion and commitment to bettering the lives of people everywhere.

As an IT professional, you will:

  • Resolve diverse technical issues regarding network systems, computer HW/SW, telecommunications etc.
  • Identify, analyze and solve problems
  • Support both internal and external customers


  • Fluent in English
  • At least 1 year of similar experience
  • Excellent communication, organization and time management skills
  • Professional, Proactive, Customer oriented
  • Able to work independently or in a team
  • Familiar with Helpdesk functions
  • Familiar with HTTP(S)/DNS/DHCP/Firewall/Proxy Server/Antivirus/etc.
  • Capable of diagnozing the problem thanks to using appropriate approach of investigation
  • Capable of prioritizing levels of urgency
  • Able to work under pressure

Have a look at nice benefits:

  • Flexible working hours (core hours: 10 - 4pm)
  • 5 weeks of vacation
  • 5 sick days
  • Cafeteria (4 000 CZK/month)
  • Meal vouchers
  • Significant financial contributions to ACCA
  • Contributions to accident and life insurance
  • Contributions to pension
  • Refreshments on workplace (fruit and very good coffee)
  • Team buildings

Other info:
Are you interested in this position? Please fill in the contact form or send us your CV in English with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

For more related job opportunities visit

Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to

Apply for this position

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